Terms and Conditions

Effective Date: March 4, 2025

Welcome to Solenzo LLC! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using Solenzo LLC, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our services.


1. Definitions

"Company"refers to Solenzo LLC, its affiliates, and subsidiaries."Services"refers to the digital marketing, CRM, and automation services provided by Solenzo LLC."User"refers to anyone who accesses or uses Solenzo' LLCs website or services."Content"includes text, images, videos, and any other material provided by Solenzo LLC or its users.


2. Use of Services

2.1 Eligibility

You must be at least 18 years old to use our services. By using Solenzo LLC, you represent that you have the legal capacity to enter into this agreement.

2.2 Account Registration

Some features of Solenzo LLC may require an account. You agree to provide accurate and complete information when registering and to keep your account credentials secure. Solenzo LLC is not responsible for any unauthorized access to your account.

2.3 Acceptable Use

Users agree not to:

Use Solenzo LLC’s services for any illegal or unauthorized purpose.Upload or distribute malicious software or harmful content.Interfere with the operation of the website or services. Engage in fraudulent, misleading, or deceptive practices.


3. Payment and Billing

3.1 Subscription and Fees

Certain services require payment. Fees are specified at the time of purchase and are subject to change. By subscribing, you authorize Solenzo LLC to charge the provided payment method.

3.2 Refund Policy

Payments are non-refundable unless otherwise stated in a separate agreement or as required by law.

3.3 Cancellations

Users may cancel their subscription at any time. However, cancellations will take effect at the end of the current billing cycle, and no prorated refunds will be provided.


4. Intellectual Property

All content, trademarks, and materials provided by Solenzo LLC are owned by or licensed to Solenzo LLC. You may not reproduce, distribute, or modify any content without written permission.


5. Third-Party Services

Solenzo LLC may integrate with third-party platforms such as payment processors and CRM software. We are not responsible for the terms, privacy policies, or actions of these third parties.


6. Limitation of Liability

To the fullest extent permitted by law, Solenzo LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount you paid for the services in the past six months.


7. Termination

Solenzo LLC reserves the right to terminate or suspend your access to our services at any time if you violate these Terms and Conditions.


8. Modifications

Solenzo LLC may update these Terms and Conditions at any time. Continued use of our services after modifications constitute acceptance of the updated terms.


9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles.


10. Contact Information

{Solenzo LLC; a brief description of the types of messages users can expect upon opting in.}

You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to {support email address or toll-free number}.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

For privacy-related inquiries, see below.

Privacy Policy Include

Include the following statements:

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services

If your policy mentions sharing personal information, add this disclaimer: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

How do we share your information section of the privacy policy:

"All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services."

A compliant Privacy Policy must state that no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For any questions or concerns about these Terms and Conditions, contact us at: Solenzo LLC

Email:
[email protected]

Phone: +1 720-807-5204

Privacy Policy

Effective Date: March 4, 2025

Welcome to Solenzo! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services. By using Solenzo, you agree to the terms outlined in this policy.


1. Definitions

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Name

Email address

Phone number

Payment details (processed securely through third-party payment providers)

1.2 Non-Personal Information

Browser type and device information

IP address

Website usage and analytics data

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyze website performance, and support marketing efforts. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our services

Process transactions securely

Send important updates and service-related communications

Enhance marketing and promotional efforts

Monitor website traffic and user engagement

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share your data with:

Service providers (e.g., payment processors, CRM tools, analytics services)

Legal authorities if required by law, subpoena, or legal process

Business transfers, if Solenzo LLC is involved in a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure, so we cannot guarantee absolute security.

5. User Rights and Choices

You have the right to:

Request access to the personal data we hold about you

Request corrections to inaccurate information

Request deletion of your data (subject to legal and contractual obligations)

Opt out of marketing communications

To exercise any of these rights, contact us at [email protected].

6. Third-Party Links

Solenzo LLC may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their policies before providing personal data.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

8. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Solenzo LLC Email: [email protected] Phone: +1 720-807-5204