Privacy Policy

Effective Date: March 4, 2025

Solenzo LLC (“Solenzo,” “we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

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1. INFORMATION WE COLLECT

• Contact Information: Name, email, phone number, company, job title.

• Business Information: Business name, website, service interests.

• Account & Transaction Data: Information submitted through signup forms, invoices, and service use.

• Technical Data: IP address, device type, browser, usage data, and other diagnostic data.

• Tracking & Analytics: We use cookies and similar tracking technologies (such as pixels and web beacons) to collect data about your browsing activity and interaction with our website. This includes services like Google Analytics (GA4) and Meta Pixel.

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2. HOW WE USE INFORMATION

• To provide, improve, and support Solenzo services.

• To communicate about account, billing, or service updates.

• For marketing, retargeting, and advertising (Google, Meta) with user consent where required.

• To analyze and enhance our website, marketing, and user experience.

• To comply with legal obligations.

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3. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to:

• Analyze website traffic and performance.

• Enable certain website functionality.

• Support marketing and retargeting campaigns.

You can control cookies through your browser settings and opt out of certain third-party tracking via their own opt-out tools (such as Google Analytics Opt-Out and Meta Privacy Center).

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4. DATA SHARING

• Service Providers: We share information only with third parties necessary for our operations (e.g., payment processors, analytics, CRM, advertising platforms).

• Legal Compliance: We may share information to comply with legal obligations or to protect Solenzo’s rights.

• No Sale of Data: We do not sell, rent, or share your information with third parties for their own marketing purposes.

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5. DATA RETENTION

We retain your information only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. Data is deleted or anonymized when no longer required.

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6. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure, but we work to keep your data protected.

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7. YOUR RIGHTS

Depending on your location and applicable law, you may have the right to:

• Access, correct, or delete your information.

• Opt out of marketing or tracking.

• Request information about our data practices.

To exercise these rights, contact [email protected] or 720-918-2275.

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8. CHILDREN’S PRIVACY

Solenzo services are intended for adults and businesses only. We do not knowingly collect data from anyone under 18. If you believe we have, contact us to request removal.

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9. CHANGES TO THIS POLICY

We may update this policy. The latest version is always posted on our website. Continued use of Solenzo after updates means you accept the changes.

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10. CONTACT

For any questions or privacy requests, contact [email protected] or 720-918-2275.

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